FAQs - Mobile Giftster 4.0

The Giftster website is amazing but this mobile addition fits in your pocket. Got a mobile question?

(For general Giftster FAQs see website FAQs here)

What are the simplest ways to add items?
How does mobile Fetch work?
How do I delete items, lists, groups, members and child accounts?
I signed up on the website with Facebook, how do I login on mobile?
I get an endless spinner or something else seems wrong
What is the Groups shared with section on new list and list settings?
How does add an image work?
What are the mobile Giftster editions and how do I get them?
How do I mark an item purchased on a mobile public list?
How do I see my secret santa pick on mobile?
How do I change my password or close my account on mobile?

Top 10 Mobile

What is simplest way to add items?
The simplest? Type something like "gardening gloves" in the gift idea field and press save. That's it.

Or, use our browse'n'fetch to auto-fill your picture, gift name, price and detailed description. Then just touch to set your star ratings and save! Add items from any store in the world - no preset choices to restrict your shopping.

At the store? Take a picture of the item and add it to your list. Touch add image on the add item page and select the camera icon.


How does Fetch on mobile work?
Just like Fetch on the website, but even better!

Touch the red browse icon in the web link field and Giftster opens a browser so you can shop wherever you like. (tip: enter a store name in the empty web link field first and Giftster will open a Google search result for you automatically)

Once you find something you love, on the iOS and Android app touch the add link button in upper right corner of the in-app browser to return to your item with the link. Then touch Fetch to do its magic.

If you are using the m.giftster.com version, this does not have the add link button, but iOS has a copy function at the bottom of the browser screen, and Android has similar. Copy the web link to the clipboard and return to your item and paste the web link to Fetch.


How do I delete items, lists, groups, members, my group membership and child accounts?
Just swipe left on what you wish to delete/remove to expose the delete option.


I signed up on the website with Facebook, how do I login on mobile?
Version 4.4 of Giftster mobile includes Facebook signup and login. If you have not updated to 4.4, that is recommended. To continue with an earlier version, use the Forgot password option on the login page on mobile or the website to assign a password to your Giftster account. Then you can sign into all Giftster properties with your email and password, and still use Facebook on the website if you like.


I get a message that something took too long, or something else seems wrong
That's not a feature! You can help us make Giftster mobile great - tell us what happened and how you got there, and we'll fix it. Use the
contact page form on the website or just email mobilesupport@giftster.com. Every member thanks you.


What is the Groups shared with section on new list and list settings?
List group permissions is an advanced feature you only use if you need it. If you belong to more than one group, you can specify with an X which groups can see this list. Cool eh? By default it is All Groups.


How does add an image work?
Amazingly! If you don't like the image Fetch picks for you, X it out, then add an image lets you grab any image from your phone's camera roll, or your camera, almost any image on the web, Facebook, Dropbox and more. Giftster puts you in control - pick whatever image you like.


What are the mobile Giftster editions and how do I get them?
We have three flavors! Take Giftster on the go with the free app for iPhone, iPad and iPod Touch in
The App Store, Giftster for Android phones and tablets in Google Play and Amazon App Store, or mobile Giftster http://m.giftster.com for all small screen browsers. Giftster.com is also designed to work well on larger iPads and tablet screens as well.


How do I mark an item purchased on a mobile public list?
Mobile Giftster doesn't yet support the "Shop as Guest" feature of the website giftster.com (one of the very few things it doesn't do yet) so on mobile you use member search to find the list, the sign up or log in to mark items reserved or purchased. To mark an item purchased without an account, visit the list while running the full giftster.com site.


How do I see my secret santa pick on mobile?
Look for the red santa hat on your pick in Shop for or on the my groups page on mobile when you have an active draw organized in your group. The group creator organizes and starts the draw using the my groups page at giftster.com. The draw rules message is also available on mobile, listed under the name of your pick with another red santa hat.


How do I change my password or close my account on mobile?
To change password or close account for all Giftster platforms, visit the settings page at giftster.com, the website, using your same login. These options are not available on the mobile interface.


I have an idea for a Giftster feature or tool. How do I let you know?
We love hearing from our members who think “hey – I’d like mobile Giftster to do THAT.” If you have an idea,
share it here or email us at mobilesupport@giftster.com


Didn’t see the answer to your question?
Click here to contact us or email support@Giftster.com. We’re here to help.